To connect Alexa to WiFi, open the Alexa app, go to “Devices,” select your Echo device, tap “Change” under WiFi, and follow on-screen instructions. Choose your network, enter the password, and wait for confirmation. Ensure a stable connection. Restart the device or router if issues arise.
To set up Alexa, plug in the device, open the Alexa app, and sign in. Tap “Devices,” select “Add Device,” choose your Echo model, and follow instructions. Connect Alexa to Wi-Fi, wait for confirmation, and test by saying, “Alexa, what’s the weather?” Ensure a stable connection for smooth operation
To set up Echo Dot, plug it in and wait for the orange light. Open the Alexa app, tap “Devices,” select “Add Device,” and choose “Echo Dot.” Follow the on-screen instructions, connect to Wi-Fi, and complete setup. Test by saying, “Alexa, what’s the weather?” to confirm functionality
To fix Alexa offline, restart your Echo device and router, ensure a stable Wi-Fi connection, and update Alexa’s firmware. Reconnect Alexa to Wi-Fi through the Alexa app. Reduce interference by placing it near the router.
If your Echo Show isn't responding to voice commands, check the microphone is on, restart the device, and ensure it's connected to Wi-Fi. Update the software, reduce background noise, and try repositioning it. If issues persist, reset the Echo Show to factory settings or contact Amazon Support for help.
The Alexa yellow ring indicates a new notification or message. When you see the yellow ring, ask Alexa, “What’s new?” to hear the notification. This can be a new message from a contact or a reminder. To clear it, you can also swipe or interact via the Alexa app.
The Alexa red ring indicates that the device's microphone is turned off. When this occurs, Alexa won’t be able to hear or respond to voice commands. To fix this, simply say “Alexa, turn on the microphone” or manually enable the microphone through the device settings in the Alexa app.